Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

We hope you love your purchase, but we understand that some things just don't work out as planned, and want you to be completely happy with your purchase. If, for any reason, your purchases are not everything you had hoped for please email us at info@a2zozmall.com.au We want you to love your purchase as much as we do so we handle each return with care.

You can always contact us for any return question at info@a2zozmall.com.au.

To make a return, email us at info@a2zozmall.com.au to request a return authorization. Please include the order number and item(s) you wish to return.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.